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Coinbase

How can we help you?

Search our knowledge base or browse categories below to find the answers you need.

Trending:Reset passwordVerify identityMissing depositTwo-factor authTax documents

Browse by Category

Find help organized by topic to quickly resolve your issue.

Account Management

Set up your profile, manage account settings, and recover access to your account.

Create accountUpdate profileClose accountAccount recovery

42 articles

Security & Verification

Protect your account with 2FA, verify your identity, and learn about our security measures.

Two-factor authID verificationPhishing protectionDevice management

35 articles

Transactions & Trading

Buy, sell, send, and receive cryptocurrency. Understand fees and track your trades.

Buy & sell cryptoSend & receiveTrading feesTransaction status

58 articles

Payment Methods

Link bank accounts, add credit cards, set up payment methods, and manage withdrawals.

Link bank accountAdd debit cardWire transfersPayment limits

28 articles

Troubleshooting

Fix common issues including login problems, failed transactions, and app errors.

Login issuesFailed transactionsApp crashesError messages

47 articles

FAQ & Getting Started

New to Coinbase? Get started with our beginner guides, FAQs, and platform tutorials.

Getting startedPlatform overviewCrypto basicsFees explained

63 articles

Popular Articles

Most viewed articles this week by our community.

01

How to reset your Coinbase password

Account3 min124K
02

Setting up two-factor authentication (2FA)

Security5 min98K
03

Why is my transaction pending?

Transactions4 min87K
04

How to verify your identity on Coinbase

Security6 min156K
05

Understanding cryptocurrency network fees

Transactions4 min73K
06

How to add a payment method

Payments3 min91K
07

Coinbase account access troubleshooting

Troubleshooting5 min65K
08

Getting started with Coinbase: A beginner's guide

Getting Started8 min201K

Learning Resources

Tutorials, video guides, and documentation to help you master Coinbase.

Beginner10 min

Create Your Coinbase Account

Step-by-step guide to setting up your new account and completing verification.

5 of 5 steps completed100%
Beginner8 min

Secure Your Account

Enable two-factor authentication, set up recovery options, and secure your account.

2 of 4 steps completed50%
Beginner12 min

Make Your First Purchase

Learn how to buy Bitcoin, Ethereum, and other cryptocurrencies on Coinbase.

0 of 6 steps completed0%
Advanced20 min

Advanced Trading on Coinbase

Master limit orders, stop-losses, and advanced trading features on the platform.

0 of 8 steps completed0%

Frequently Asked Questions

Quick answers to the most common questions from our users.

General

Account

Security

Transactions

Still Need Help?

Our support team is here to help you resolve any issue.

Live Chat

Available 24/7

Chat with our support team in real-time for immediate assistance with urgent issues.

~2 min wait

Email Support

Response within 24h

Send us a detailed message and our team will respond with a thorough solution.

24-48 hours

Phone Support

Mon-Fri 6AM-6PM PT

Speak directly with a support agent for complex account or transaction issues.

~10 min wait
Security Notice

Coinbase will never ask for your password, 2FA codes, or private keys via email, phone, or social media. If someone contacts you claiming to be from Coinbase and asks for this information, it is a scam. Always verify support communications through the official Coinbase app or website.